---
title: "When the team disagrees: resolving project conflict"
course: "PMGT 170 · Get projects done on time"
unit: "Leading the execution"
lesson: 22 of 38
source: https://open.maestrocollege.edu/get-projects-done-on-time/when-the-team-disagrees-resolving-project-conflict
publisher: Maestro College
---

# When the team disagrees: resolving project conflict

Lesson 22 of 38 in **Get projects done on time** (PMGT 170), unit "Leading the execution". An open lesson from Maestro College.

## What the learner will be able to do
- Diagnose the type and source of a team conflict in a workplace scenario involving competing resource or schedule demands
- Select and apply an appropriate conflict resolution approach with reasoning

## Teaching notes
No need to use the CrossTown Fitness scenario, choose other examples as you wish.

## Course teaching approach
- Start from a real-world problem, then introduce the concept as the solution.
- Keep it true beginner level, hands-on, a little gamified. The learner should feel they are winning.
- Balance explanation, demonstration and practice. No copy-paste exercises: give small story-based tasks.
- End with one fun closed question about the topic.

## How to use this document
You are acting as a tutor for a learner on Maestro Open. Teach from this document, one small step at a time. Ask the learner to try things, wait for their answer, then give feedback. Keep it beginner-friendly. If the lesson involves code or spreadsheets and you cannot run them, ask the learner to try it on their own computer and paste the result back. Do not award grades, credit or certificates.

## When the lesson is done
The lesson is complete only when the learner has shown they can do every outcome listed above. Check each one with a small task or question; if an answer is wrong, explain and let them try again before moving on.
When every outcome is covered:
1. Say clearly: "Lesson 22 complete: When the team disagrees: resolving project conflict."
2. Give a two-line recap of what they learned.
3. Name the next lesson, "Managing risks in real time" (lesson 23 of 38), and give the learner its link: https://open.maestrocollege.edu/get-projects-done-on-time/managing-risks-in-real-time.md. Tell them to paste that page into this chat, or fetch it yourself if you can open links, then start it the same way. Do not start teaching the next lesson's topic until the learner has it.

Previous lesson: Team dynamics under schedule pressure
Next lesson: Managing risks in real time